How we build ShipSmarter
The 14 convictions that guide every decision, every feature and every delivery, serving American businesses.
Merchant First
Every decision starts with the merchant's bottom line, not ours.
Radical Transparency
No hidden fees. You see the real carrier rate.
Carriers Compete, You Win
We compare available services for your route, parcel and account.
One Dashboard, Every Carrier
USPS, UPS, FedEx, DHL Express: one place, one login.
Think in Labels Per Minute
Speed is a feature. Fewer clicks, faster labels.
Data Before Intuition
We measure, then decide. Numbers over hunches.
Bilingual by Default
Built FR + EN from day one, never as an afterthought.
Every delivery is a promise we keep.
Principle XI · Trust Is Earned Per Shipment
Automate the Boring Parts
Pickups, customs, returns: handled, so you can sell.
Small Business, Enterprise Power
Enterprise-grade tools priced for small business.
Frugality
We spend like it's our own money, and pass the savings on.
Trust Is Earned Per Shipment
Every delivery is a promise we keep.
Build for the Border
Cross-border without the fear: customs, duties and HS codes made simple.
Security Without Friction
Bank-grade protection that stays out of your way.
Ship Smarter Every Day
We improve the platform relentlessly, build by build.
14 principles · Est. Montréal, QC