How can we help you?

Click "Get Started" on the homepage, enter your email and password. Your account is immediately active. No credit card required.

No. ShipSmarter serves small and medium businesses in supported markets worldwide. Choose a plan that fits your shipping volume.

FedEx, UPS, Canada Post, Canpar, DHL Express and more. New carriers are added regularly.

In your dashboard, click "New Shipment". Enter origin and destination addresses, dimensions, and weight. Rates appear instantly. Select a carrier and proceed to payment.

ShipSmarter negotiates discounted rates with carriers and shows you the final price before you confirm: no hidden fees, no surprises on your invoice.

Yes, in supported markets. Choose your shipping origin in the country selector, then enter your origin, destination and parcel details to check available services. Carriers, rates, pickups and features vary by country, route and account. A country page does not guarantee every service on every route.

After creation, the label is immediately available under "My Shipments". Click "Download" or "Print".

From your dashboard → "Track a Parcel", enter your tracking number. You can also share the public tracking link with your recipient.

ShipSmarter handles all communications with your recipients by email via our integrated notification system.

Under "Returns", click "New Return". Select the original shipment or enter the information manually. A prepaid return label is generated.

Credit and debit cards (Visa, Mastercard, Amex) via Stripe. Crypto and PayPal payments are also available.

In your dashboard → "Invoices". Each shipment generates a downloadable PDF invoice.

Under "Pickups", select the date, time, and address. The request is sent directly to the carrier.