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How we build ShipSmarter

The 14 convictions behind our platform, founded in Laval, serving sellers in supported markets worldwide.

I

Merchant First

Every decision starts with the merchant's bottom line, not ours.

II

Radical Transparency

No hidden fees. You see the real carrier rate.

III

Carriers Compete, You Win

We compare available services for your route, parcel and account.

IV

One Dashboard, Every Carrier

Canada Post, UPS, FedEx, Canpar: one place, one login.

V

Think in Labels Per Minute

Speed is a feature. Fewer clicks, faster labels.

VI

Data Before Intuition

We measure, then decide. Numbers over hunches.

VII

Bilingual by Default

Built FR + EN from day one, never as an afterthought.

VIII

Automate the Boring Parts

Pickups, customs, returns: handled, so you can sell.

IX

Small Business, Enterprise Power

Enterprise-grade tools priced for small business.

X

Frugality

We spend like it's our own money, and pass the savings on.

XI

Trust Is Earned Per Shipment

Every delivery is a promise we keep.

XII

Build for the Border

Cross-border without the fear: customs, duties and HS codes made simple.

XIII

Security Without Friction

Bank-grade protection that stays out of your way.

XIV

Ship Smarter Every Day

We improve the platform relentlessly, build by build.

14 principles · Est. Montréal, QC
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