To track a Canada Post parcel, enter your tracking number (usually 16 digits, or a letter-prefixed code for international) on the Canada Post tracking tool. The number is in your confirmation email or on the receipt/label. Tracking shows the steps: accepted, in transit, out for delivery, delivered. If you ship via a multi-carrier platform, you can track all your parcels (Canada Post and others) from one dashboard.
How to track a Canada Post parcel
Tracking relies on your tracking number. Find it (see below), enter it, and the status updates with each scan along the network. For multiple parcels at once, a shipping platform centralizes all tracking in one place.
Where to find your tracking number
- In the shipment confirmation email sent when the label was purchased.
- On the post office receipt or on the label (below the barcode).
- In the dashboard of the platform you created the shipment with.
What the tracking statuses mean
| Status | Meaning |
|---|---|
| Item accepted / processed | Canada Post has taken in the parcel |
| In transit | The parcel is moving through the network |
| Out for delivery | The parcel is on the delivery vehicle today |
| Delivered | The parcel was handed over at the destination |
| Notice left / available at post office | Missed attempt: pickup at an outlet |
Tracking not updating?
Tracking that is still for a day or two is often normal between scans, especially on weekends or during peak periods. If nothing changes after several business days, check for an exception (incomplete address, customs, weather). The shipper or shipping platform can open an inquiry with Canada Post.
Track all your parcels in one place
If you ship with more than one carrier, bouncing between the Canada Post, Purolator, UPS and FedEx tracking sites wastes time. A multi-carrier platform pools all tracking, and lets you compare rates before you even ship.
MesColis is an official Canada Post Technology Partner: track all your parcels (Canada Post and other carriers) from one dashboard, ship with Canada Post at discounted rates with no contract, and compare Purolator, UPS and FedEx side-by-side. Free account.