Purolator Express delivers in Canada by the end of the next business day to most destinations, with timed options (9AM, 10:30AM, 12PM) in major cities. Purolator Ground usually costs less for a parcel that is not urgent and arrives in one business day or more depending on the destination; it is not guaranteed, except for its timed options.
Purolator's Express and Ground services
| Service | Delivery | Guaranteed |
|---|---|---|
| Express 9AM / 10:30AM / 12PM | Next business day by that time, in major cities | Yes |
| Express | By end of the next business day to most Canadian destinations | Yes |
| Express Evening | Next business day, between 5:30 p.m. and 9 p.m. | Yes |
| Ground | One business day or more, depending on destination | No |
| Ground 9AM / 10:30AM | Two or more business days, by that time | Yes |
| Ground Evening | Two or more business days, between 5:30 p.m. and 9 p.m. | Yes |
Timed options cover select points only and require a shipment prepared with an automated shipping system. Check that they are offered for the destination postal code before promising a time to your customer.
Price: Express or Ground?
Ground is the service built for less time-sensitive shipments, and it usually costs less than Express for the same parcel. The real gap depends on weight, size, route and your discounts: get both prices for the same parcel and compare the total with the fuel surcharge and any surcharges.
Which one to choose?
- The parcel must arrive tomorrow before a set time: Express 9AM, 10:30AM or 12PM.
- The parcel must arrive tomorrow, no set time: Express.
- The recipient is only home in the evening: Express Evening or Ground Evening.
- Price matters more than speed: Ground.
- You need a guarantee on a ground shipment: Ground 9AM, 10:30AM or Evening, not standard Ground.
Official sources