To ship internationally from Canada, you need a customs declaration for every parcel (a Canada Post customs form, or a commercial invoice with UPS and FedEx), sometimes a CBSA export declaration, and a decision on who pays duties: the recipient (DDU) or you (DDP). Then pick the service for the delivery time you need and compare the total.
The customs documents to prepare
The document depends on the network. Canada Post requires a customs form for each package sent outside Canada; the data is sent electronically, but the paper copy must still travel with the parcel. Its online form produces a QR code you take to a post office. At UPS, a commercial invoice is required for all cross-border shipments, except documents with no commercial value.
| Document | Who asks for it | When |
|---|---|---|
| Customs form | Canada Post | Every package sent outside Canada; generic descriptions are not accepted |
| Commercial invoice | UPS (and FedEx, which uses it with the air waybill) | Every cross-border shipment at UPS, except documents with no commercial value; three signed copies if not sent electronically |
| Export declaration | CBSA, through CERS | Commercial goods worth CAN$2,000 or more going anywhere other than the U.S. (including through the U.S.); controlled or regulated goods |
| Declaration ID (Zonos) | Canada Post, shipments to the U.S. | A 13-character code required before the label is issued |
According to the CBSA, non-restricted goods exported for consumption in the United States do not need an export declaration; restricted goods still need their permit or licence. Filing in CERS requires a 15-character business number (BN15). UPS adds that giving the product's tariff code helps import charges be assessed accurately.
Who pays duties and taxes: DDU or DDP
In most countries, duties and taxes can apply on arrival. You choose who pays them. UPS puts it this way: under DDP (Delivered Duty Paid), the shipper pays; under DDU (Delivered Duty Unpaid), the receiver pays.
- UPS: without a UPS payment account, a shipment paid by credit card defaults to DDU. If the receiver does not pay, UPS may recover the amounts from the shipper.
- FedEx: the shipper, the recipient or a third party can be named; if none is picked, it is the recipient. The sender stays ultimately liable, and some countries do not allow billing the recipient.
- Canada Post to the U.S.: the label requires a Zonos Declaration ID, obtained by prepaying duties (a Zonos account or the Zonos Prepay app). According to its pages published after the August 29, 2025 change, shipments over US$800 go DDU. Check the current page.
Tell your customer if they will owe duties on delivery. If they refuse to pay, FedEx bills the original shipper and UPS may recover the amounts from you.
Choosing the service level
Carriers sell several international speeds, from economy postal services to express courier services. Names, published delivery times and guarantees differ from one carrier to the next; we compare them in a dedicated guide to standard, expedited and express tiers.
The network matters too: a postal service hands the parcel to the destination country's post, while a courier delivers it on its own network. The documents required and the duty payment options follow that choice.
Before you buy the label: the checklist
- Check that the product can be exported and imported into the destination country, and whether it needs a permit.
- Describe each item precisely, with its quantity, value and country of origin; add the HS code if you know it.
- Work out whether an export declaration is required (CAN$2,000 or more outside the U.S., or controlled goods).
- Choose DDU or DDP and tell the recipient what they will have to pay.
- Compare the total of several services for the same parcel and destination before you buy.
Official sources
- CBSA: exporters' guide to reporting
- CBSA: goods that do not need an export declaration
- Canada Post: required customs documentation
- Canada Post: online customs form FAQ
- Canada Post: shipping to the U.S. FAQ
- UPS Canada: understanding customs
- UPS Canada: how to create a commercial invoice
- FedEx Canada: duties and taxes
